1. Data We Collect
Sphere collects profile data such as name, contact details, pickup and drop-off information, and in-app activity required to complete logistics requests.
2. Booking Information
Request data, including addresses, selected vehicle type, and pricing details, is used to match you with drivers and coordinate safe completion of moves.
3. Why We Process Your Data
- To provide, maintain, and improve our services.
- To notify you about booking status updates and support actions.
- To prevent misuse, fraud, and unauthorized account access.
- To satisfy legal and compliance obligations.
4. Payment and Security
Payment processing is handled through secure channels. Sphere does not intentionally expose confidential financial data and applies controls to protect user records.
5. Data Sharing and Third Parties
We share limited operational information with verified drivers and core service providers to complete moves. We do not sell user personal data.
6. Contact and Requests
For privacy questions, corrections, or account concerns, contact us via our support page.